There's nothing to fix. My mother passed away in September and her house is being sold...
GetHuman1347060's customer service issue with AT&T from October 2018
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Before contacting them, items GetHuman1347060 may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
Tip from another customer
To cancel your AT&T account you will need to call into support. But before, you should find another provider and check to see if your number is portable, meaning you can bring the phone number to another company.
The issue in GetHuman1347060's own words
There's nothing to fix. My mother passed away in September and her house is being sold. I am her son, the trustee for her trust, and am requesting that all remaining active service (internet & direct phone) on her account be canceled as of today.**I had previously canceled her Direct TV service, but if it still shows as active it should be canceled also as of today.**The details of the account are:*Linda Daugherty***** Hidden Trail Drive*Spring Hill, Florida ******Account **** ***-**** *** ******Michael Daugherty*cell phone: ***-***-****
GetHuman1347060 did not yet indicate what AT&T should do to make this right.
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