I received an email stating that I "authorized" paperless billing. I did not AND I have...

GetHuman1333827's customer service issue with AT&T from October 2018

2 views
 | 
3260 similar
 | 
0 following
Help with my AT&T issue
First: share to improve GetHuman1333827's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1333827's next move: talk to AT&T when they open (we'll send a note).
AT&T's call center is closed now. We will text or email GetHuman1333827 when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman1333827 can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman1333827 may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
The issue in GetHuman1333827's own words
I received an email stating that I "authorized" paperless billing. I did not AND I have switched my service to T-Mobile so I should not be receiving any more bills - period. *I want to know why I am still going to be receiving bills - and I still want my paper bill. *Accnt * ************
GetHuman1333827 did not yet indicate what AT&T should do to make this right.
I have an issue with AT&T too
How GetHuman1333827 fixed the problem
We are waiting for GetHuman1333827 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get AT&T's attention and get better help faster. Tap below to get started.
Having AT&T issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would AT&T email you?
This email address isn't valid
Follow this issue
See how GetHuman1333827 fixes it.
This email address isn't valid

AT&T

Customer service issue
Reported by GetHuman1333827
Oct 12th, 2018 - 5d ago
I have an issue with AT&T too
Not resolved
Seen by 2 customers so far
Similar issue to 3260 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1333827 started working on this issue
Oct 12th 6:14pm