I received an email stating that I "authorized" paperless billing. I did not AND I have...

GetHuman1333827's customer service issue with AT&T from October 2018

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The issue in GetHuman1333827's own words
I received an email stating that I "authorized" paperless billing. I did not AND I have switched my service to T-Mobile so I should not be receiving any more bills - period. *I want to know why I am still going to be receiving bills - and I still want my paper bill. *Accnt * ************
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Customer service issue
Reported by GetHuman1333827
Oct 12th, 2018 - 5d ago
I have an issue with AT&T too
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Seen by 2 customers so far
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GetHuman1333827 started working on this issue
Oct 12th 6:14pm