Switched to a different phone, no change to service ($****mo unlimited sharing plan w...

GetHuman650761's customer service issue with AT&T from September 2018

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The issue in GetHuman650761's own words
Switched to a different phone, no change to service ($****mo unlimited sharing plan w* * lines) and no interaction with att. They charged me a $** ‘upgrade fee’ that I want to have refunded.
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AT&T

Customer service issue
Reported by GetHuman650761
Sep 27th, 2018 - 2 mons ago
I have an issue with AT&T too
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Seen by 2 customers so far
Similar issue to 2997 others
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Timeline
GetHuman650761 started working on this issue
Sep 27th 10:32pm