my name is Joan Furlong. My phone number is ***-***-****. My issue dates back to May...

GetHuman1154996's customer service issue with AT&T from September 2018

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The issue in GetHuman1154996's own words
my name is Joan Furlong. My phone number is ***-***-****. My issue dates back to May of ****. i cancelled my service and returned my phone in the time line. I cancelled my service because when my first bill came it was triple what the salesman said and he LIED about a few other things. Like when he asked for Social *. i asked if he was running a credit check and if he was i did not want it. i said when you do a check it lowers your credit score and he assured me NO credit check. I received an email from credit karma and att ran a credit check. I DO NOT like being lied to. I cancelled my service over the phone with an att agent and went to ATT STORE ON COLLIER BLVD. MARCO ISLAND FLORIDA *****. THE MANAGER TOOK OVER A MONTH TO RETURN MY PHONE. I HAVE GOTTEN EMAILS SAYING I OWE ***.** PLUS . I AM NOW IN COLLECTIONS BECAUSE THE MANAGER DID NOT RETURN THE PHONE TILL I THINK A MONTH LATER. i called so many times and NO ONE is helping me.. they say they will TAKE OF THIS AND SO SORRY THIS HAS HAPPENED...WELL, I JUST WANT THIS TAKEN CARE OF. I DO NOT WANT TO GET LAWYERS INVOLVED BUT HAVE NO CHOICE. I WILL GO THAT LIAR OF A MANGER AT THE MARCO ISLAND STORE AND ATT... PLEASE SOME ONE HELP ME!!!!!!!!!!! THANK YOU. Joan Furlong ***-***-****

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AT&T

Customer service issue
Reported by GetHuman1154996
Sep 17th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 2836 others
0 customers following this

Timeline

GetHuman1154996 started working on this issue
Sep 17th, 2018 3:34pm

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