I have no phone service or internet. I'd like both. I've been a loyal customer since...

GetHuman1113648's customer service issue with AT&T from September 2018

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Help with my AT&T issue
Next: our robot will wait on hold for GetHuman1113648 to get a AT&T rep on the line!
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Before contacting them, items GetHuman1113648 may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
Top Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman1113648's own words
I have no phone service or internet. I'd like both. I've been a loyal customer since ****. Please help.**** *** **** is my landline *** *** **** is my cell phone.
GetHuman1113648 did not yet indicate what AT&T should do to make this right.
I have an issue with AT&T too
How GetHuman1113648 fixed the problem
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AT&T

Customer service issue
Reported by GetHuman1113648
Sep 8th, 2018 - a yr ago
I have an issue with AT&T too
Not resolved
Seen by 2 customers so far
Similar issue to 2693 others
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Timeline
GetHuman1113648 started working on this issue
Sep 8th, 2018 7:06pm
GetHuman1113648 shared this issue with others over email
Sep 8th, 2018 7:07pm