My name is Donald Chaffin, my old account number was*********.My account ended...

GetHuman-chaffind's customer service issue with AT&T from August 2018

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Tip from another customer
To cancel your AT&T account you will need to call into support. But before, you should find another provider and check to see if your number is portable, meaning you can bring the phone number to another company.
The issue in GetHuman-chaffind's own words
Trying to cancel the charge of $***.** that I don't owe, and won't pay! ... My name is Donald Chaffin, my old account number was*********.My account ended *-**-****, the end of billing cycle. I received a bill for $***.** for this billing cycle but I don't owe AT&T anything. AT&T has already received their equipment. Thank you for clearing this up.
My account was cancelled *-**-** and AT&T property has been returned.
Show no balance on my old account **********.
I tried to explain to an AT&T representative that this bill started on *-**-** after I cancelled my AT&T account on *-**-** . I received nothing from AT&T after *-**-*** I don't owe AT&T anything because I paid the bill which ended on *-**-****.
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Customer service issue
Reported by GetHuman-chaffind
Aug 13th, 2018 - 7 mons ago
I have an issue with AT&T too
Fixed
Seen by 8 customers so far
Similar issue to 2233 others
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Timeline
GetHuman-chaffind started working on this issue
Aug 13th, 2018 4:34pm
GetHuman-chaffind indicated the issue is not fixed yet.
Aug 13th, 2018 8:23pm
GetHuman-chaffind indicated the issue is not fixed yet.
Aug 13th, 2018 8:23pm
GetHuman-chaffind indicated the issue is not fixed yet.
Aug 14th, 2018 12:22am
GetHuman-chaffind indicated the issue is not fixed yet.
Aug 14th, 2018 12:22am