Landline out for *** days. I have contacted AT&T and they told me it would be fixed by...

GetHuman-sarahd's customer service issue with AT&T from August 2018

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The issue in GetHuman-sarahd's own words
Landline out for *** days. I have contacted AT&T and they told me it would be fixed by the *th, of August...It wasn't. When I called to find out why they told me I was their "priority" and It would be taken care of the following day. August **, between *am-**p. No one showed. When I called again there was no person to speak with just automated recording telling me I had to wait until Monday?! I have not had a phone for nearly a month now. My cell phone won't work at the house because there is not a strong enough signal. The least they could do is send me a signal booster for the cell. Free of charge. I can assume no charges for this problem they created.
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Customer service issue
Reported by GetHuman-sarahd
Aug 11th, 2018 - a yr ago
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GetHuman-sarahd started working on this issue
Aug 11th, 2018 2:18pm
GetHuman-sarahd indicated the issue is not fixed yet.
Aug 12th, 2018 3:24pm