I signed up for e billing and did not receive a paper bill for * months. I also did no...

GetHuman-brgr's customer service issue with AT&T from July 2018

Help with my AT&T issue
The issue in GetHuman-brgr's own words
Get bill by e mail so I can pay when out of town. ... I signed up for e billing and did not receive a paper bill for * months. I also did not receive an ebill. when I received a notice, I paid the entire bill that day, the **th. that was for $***.** Please help me clear this miscommunications.
I got neither E bill or a paper bill
Help getting bill by e mail
Have been a customer for many years and have always paid bills promptly.
Asked to be called to discuss problems and straighten out bill.
I have an issue with AT&T too
How GetHuman-brgr fixed the problem
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AT&T

E. Billing
Customer service issue
Reported by GetHuman-brgr
Jul 31st, 2018 - 9 mons ago
I have an issue with AT&T too
Fixed
Seen by 10 customers so far
Similar issue to 1930 others
0 customers following this
Items needed
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Timeline
GetHuman-brgr started working on this issue
Jul 31st, 2018 4:57pm
GetHuman-brgr indicated the issue is not fixed yet.
Jul 31st, 2018 9:25pm
GetHuman-brgr indicated the issue is not fixed yet.
Jul 31st, 2018 9:31pm
GetHuman-brgr indicated the issue is not fixed yet.
Aug 1st, 2018 7:28pm