I am a long time customer that has bundled phone internet and DTV. I had called back t...

GetHuman-sopranoz's customer service issue with AT&T from July 2018

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The issue in GetHuman-sopranoz's own words
I am a long time customer that has bundled phone internet and DTV. I had called back today as instructed to receive discount on total bill account ********* DTv ******* I was under the impression a loyalty discount would be given, Long time customers like myself and others should be given a discount on bundle of all services not just new customers I was only given a $* off of my dtv because that was all given today for discount. I am really upset after being transferred and put on hold and recalling to try to get someone to
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AT&T

Customer service issue
Reported by GetHuman-sopranoz
Jul 26th, 2018 - 10 mons ago
I have an issue with AT&T too
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Seen by 8 customers so far
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Timeline
GetHuman-sopranoz started working on this issue
Jul 26th, 2018 11:21pm
GetHuman-sopranoz indicated the issue is not fixed yet.
Jul 27th, 2018 12:30am
GetHuman-sopranoz indicated the issue is not fixed yet.
Jul 27th, 2018 12:32am
GetHuman-sopranoz indicated the issue is not fixed yet.
Jul 28th, 2018 12:54am
GetHuman-sopranoz indicated the issue is not fixed yet.
Jul 28th, 2018 12:55am