Just changed over to att&t on all our needs- tried to use reward visa debit cards sent...

GetHuman843694's customer service issue with AT&T from July 2018

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The issue in GetHuman843694's own words
Just changed over to att&t on all our needs- tried to use reward visa debit cards sent to us by att&t to pay off old I phones sold to us by att&t- after * hours of run around be att&t they told us the reward cards were no good-worst service we have ever encounter in our ** years of having our service with att&t-please call me at *** *** **** as we need to let you all know how poor your service is becoming - thanks , John Weeks
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AT&T

Customer service issue
Reported by GetHuman843694
Jul 2nd, 2018 - a yr ago
I have an issue with AT&T too
Fixed
Seen by 12 customers so far
Similar issue to 1376 others
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Timeline
GetHuman843694 started working on this issue
Jul 2nd, 2018 9:20pm
GetHuman843694 indicated the issue is not fixed yet.
Jul 5th, 2018 10:54pm