My father p***ed away and I canceled his phone service. A refund check was issued but i...

GetHuman819845's customer service issue with AT&T from June 2018

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Help with my AT&T issue
Before contacting them, items GetHuman819845 may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
GetHuman819845's next move: have a AT&T rep call.
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The issue and preferred resolution, in GetHuman819845's own words:
My father p***ed away and I canceled his phone service. A refund check was issued but in his name. There is no probate nor any estate account. How can I have the refund check made out in my name?
I trust that AT&T will make this right and come up with a resolution that is fair.
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AT&T

Customer service issue
Reported by GetHuman819845
Jun 25th, 2018 - 2 mons ago
I have an issue with AT&T too
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Seen by 4 customers so far
Similar issue to 1248 others
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Timeline
GetHuman819845 started working on this issue
Jun 25th 8:43pm