On hold for * hours, ** min. They ARE shipping my new modem to me and they tell me I ha...

GetHuman819292's customer service issue with AT&T from June 2018

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The issue in GetHuman819292's own words
On hold for * hours, ** min. They ARE shipping my new modem to me and they tell me I have to hook it up myself. I AM DISABLED, I CANT. HELP, HELP, PLEASE HELP!!!!!!
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AT&T

Customer service issue
Reported by GetHuman819292
Jun 25th, 2018 - 5 mons ago
I have an issue with AT&T too
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Seen by 8 customers so far
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GetHuman819292 started working on this issue
Jun 25th 6:44pm
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Jun 25th 6:44pm
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Jun 25th 6:46pm
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Jun 25th 8:17pm
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Jun 25th 8:17pm