Internet Service to the north Benton (AR) area was lost last Monday. As of yesterday...

GetHuman-yeagers's customer service issue with AT&T from June 2018

Help with my AT&T issue
The issue in GetHuman-yeagers's own words
Internet Service to the north Benton (AR) area was lost last Monday. As of yesterday, approx *** people did not have service. I lost service for * days and happen to catch a technician working yesterday and he helped.*Why hasn't AT & T had technicians working on this **** and why weren't we notified of the potential outage when the routing box was moved at the Salem*Congo Rd area?*Sorry service by AT & T. I expected better.
GetHuman-yeagers did not yet indicate what AT&T should do to make this right.
I have an issue with AT&T too
How GetHuman-yeagers fixed the problem
You notify people before such a change and the foreign people used at the service center speak better English and can provide better and more information other than unplug your modem and restart. They would not listen to the real problem or a person or email to contact to get this problem corrected. We should be compensated for the downtime (at least $* off of bill or more).
Please help with my AT&T issue
Do you have a customer issue as well?
We can help you get AT&T's attention and get better help faster. Tap below to get started.
Having AT&T issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would AT&T email you?
This email address isn't valid

AT&T

Customer service issue
Reported by GetHuman-yeagers
Jun 11th, 2018 - 9 mons ago
I have an issue with AT&T too
Fixed
GetHuman-yeagers shared how to fix
Seen by 3 customers so far
Similar issue to 338 others
0 customers following this
Items needed
Phone number
Account number
Account PIN
Account email
Service address
Name
IMEI number
Timeline
GetHuman-yeagers started working on this issue
Jun 11th, 2018 5:31pm
GetHuman-yeagers confirmed the issue is fixed. Hooray!
Jun 12th, 2018 6:53pm