My phone bill is $*** . AT&T cannot transfer an installment plan from an inactive line...
GetHuman-sustaita's customer service issue with AT&T from June 2018
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The issue in GetHuman-sustaita's own words
My phone bill is $*** . AT&T cannot transfer an installment plan from an inactive line to the active line . I NEED IT TRANSFERRED so I don’t have to pay a $*** bill. Customer service says they can’t because the line is inactive. With all this technology, you all are telling me that this cannot be done ? I would of never done this if the first AT&T representative would of gave me the correct information.
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