My service is not working has not since I have had it and they lied to us saying we wou...

GetHuman754111's customer service issue with AT&T from June 2018

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Help with my AT&T issue
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Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
GetHuman754111's next move: have a AT&T rep call.
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The issue and preferred resolution, in GetHuman754111's own words:
My service is not working has not since I have had it and they lied to us saying we would have good service several techs have came over only to tell us our service is coming from a far distance and they are charging all this money for internet that I can’t even use and they where ** sure it would where and also they have put fiber up in my areas but has not connected me to it yet I am not understanding what’s going on and the At&t people are rude over the phone
I trust that AT&T will make this right and come up with a resolution that is fair.
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AT&T

Customer service issue
Reported by GetHuman754111
Jun 5th, 2018 - 17d ago
I have an issue with AT&T too
Not resolved
Seen by 5 customers so far
Similar issue to 433 others
1 customer following this
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Timeline
GetHuman754111 started working on this issue
Jun 5th 10:07pm