My service is not working has not since I have had it and they lied to us saying we wou...

GetHuman754111's customer service issue with AT&T from June 2018

5 views
 | 
433 similar
 | 
1 following
Help with my AT&T issue
First: share to improve GetHuman754111's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman754111's next move: talk to AT&T when they open (we'll send a reminder).
AT&T's call center is closed now. We will text or email GetHuman754111 when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman754111 can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman754111 may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
The issue in GetHuman754111's own words
My service is not working has not since I have had it and they lied to us saying we would have good service several techs have came over only to tell us our service is coming from a far distance and they are charging all this money for internet that I can’t even use and they where ** sure it would where and also they have put fiber up in my areas but has not connected me to it yet I am not understanding what’s going on and the At&t people are rude over the phone
GetHuman754111 did not yet indicate what AT&T should do to make this right.
I have an issue with AT&T too
How GetHuman754111 fixed the problem
We are waiting for GetHuman754111 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get AT&T's attention and get better help faster. Tap below to get started.
Having AT&T issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would AT&T email you?
This email address isn't valid
Follow this issue
See how GetHuman754111 fixes it.
This email address isn't valid

AT&T

Customer service issue
Reported by GetHuman754111
Jun 5th, 2018 - 4 mons ago
I have an issue with AT&T too
Not resolved
Seen by 5 customers so far
Similar issue to 433 others
1 customer following this
Follow this issue to see how it gets fixed
Timeline
GetHuman754111 started working on this issue
Jun 5th 10:07pm