The WiFi is not working. The broadband * & * are both fla****ng red I have re booted it...

GetHuman749256's customer service issue with AT&T from June 2018

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Help with my AT&T issue
Before contacting them, items GetHuman749256 may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
GetHuman749256's next move: have a AT&T rep call.
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The issue and preferred resolution, in GetHuman749256's own words:
The WiFi is not working. The broadband * & * are both fla****ng red I have re booted it and tried everything but it is not working
I trust that AT&T will make this right and come up with a resolution that is fair.
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AT&T

Customer service issue
Reported by GetHuman749256
Jun 4th, 2018 - 15d ago
I have an issue with AT&T too
Not resolved
Seen by 1 customer so far
Similar issue to 345 others
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Timeline
GetHuman749256 started working on this issue
Jun 4th 6:59pm