my bill is incorrect. I spent over ** minutes being shuffled from wrong department to w...

GetHuman634233's customer service issue with AT&T from June 2018

Help with my AT&T issue
The issue in GetHuman634233's own words
my bill is incorrect. I spent over ** minutes being shuffled from wrong department to wrong department. I gal named Jill in customer service confirmed that my bill is incorrect but said she could not help me* she sent me to the "Loyalty" department. There I got a recording that said "The department was closed". How can AT&T be closed at **:**pm? And my bill is still incorrect.
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AT&T

Customer service issue
Reported by GetHuman634233
Jun 4th, 2018 - 4 mons ago
I have an issue with AT&T too
Fixed
Seen by 6 customers so far
Similar issue to 440 others
0 customers following this
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Timeline
GetHuman634233 started working on this issue
Jun 4th 5:56pm
GetHuman634233 indicated the issue is not fixed yet.
Jun 4th 7:34pm
GetHuman634233 indicated the issue is not fixed yet.
Jun 5th 7:05pm
GetHuman634233 indicated the issue is not fixed yet.
Jun 7th 9:29pm
GetHuman634233 indicated the issue is not fixed yet.
Jun 7th 9:29pm