Uverse keeps freezing then goes to Uverse signal lost I’ve reset each individual box an...

GetHuman681566's customer service issue with AT&T from May 2018

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The issue in GetHuman681566's own words
Uverse keeps freezing then goes to Uverse signal lost I’ve reset each individual box and modem plus unplugged them all lights cycled it will usually reset sometimes after *-* times it usually will stay on program after reset for up to * minutes before it has to be reset again you can not watch news or any show, movie etc is this a Uverse problem it’s happing on all channels can you possibly reset modem remotely tonight please notify me of what will be done and when at ********** thank you r dwiggins
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AT&T

Customer service issue
Reported by GetHuman681566
May 14th, 2018 - 10 mons ago
I have an issue with AT&T too
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Seen by 4 customers so far
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Timeline
GetHuman681566 started working on this issue
May 14th, 2018 5:01am