Didn't have an option - Ask about upgrading my phone

GetHuman-tylerros's customer service issue with AT&T from April 2018

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The issue in GetHuman-tylerros's own words
Ask about upgrading my phone ... Didn't have an option
GetHuman-tylerros did not yet indicate what AT&T should do to make this right.
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AT&T

Phone
Customer service issue
Reported by GetHuman-tylerros
Apr 20th, 2018 - 5 mons ago
I have an issue with AT&T too
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Seen by 4 customers so far
Similar issue to 2964 others
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Timeline
GetHuman-tylerros started working on this issue
Apr 20th 5:54pm