my issue is charges that are showing up aren't mine. I have bank records showing every...

GetHuman1382016's customer service issue with AT&T Wireless from October 2018

1923 similar
0 following
Help with my AT&T Wireless issue
Next: our robot will wait on hold for GetHuman1382016 to get a AT&T Wireless rep on the line!
Always use the GetHuman Phone tocall AT&T Wireless. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1382016's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1382016 may need:
Account name, Account number, Account phone number, Account email address, Account service address, and Account PIN
The issue in GetHuman1382016's own words
my issue is charges that are showing up aren't mine. I have bank records showing every month is paid. Give me the address of where to send them and I will send you a copy. I spent * hrs on the phone trying to get you to understand, the following: May I pd.**.**, June,**.**,july **.**,aug ***.**sept **.**,oct.**.** so please check your records and send me a statement verifying thes charges so I may understand what I owe each month and what I am paying for.My phone went out on me and I never got satisfaction on your charges. Please work with me and don't turn off my phone. I am going in the hospital the **rd of Oct. My phone wont hold out long enough to finish a call. What will it cost me to go back to reg. landline?Just explain my billing being a different amount and you not having records that I have paid each month.Please get back with me today
GetHuman1382016 did not yet indicate what AT&T Wireless should do to make this right.
I have an issue with AT&T Wireless too
How GetHuman1382016 fixed the problem
We are waiting for GetHuman1382016 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
My iPhone wireless didn't show up - when trying to Use wireless away from home...I need to add a user on my account. *My son Richard S Lipset
Do you have a customer issue as well?
We can help you get AT&T Wireless's attention and get better help faster. Tap below to get started.
Having AT&T Wireless issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would AT&T Wireless email you?
This email address isn't valid
Follow this issue
See how GetHuman1382016 fixes it.
This email address isn't valid

AT&T Wireless

Customer service issue
Reported by GetHuman1382016
Oct 20th, 2018 - 3 mons ago
I have an issue with AT&T Wireless too
Not resolved
Seen by 2 customers so far
Similar issue to 1923 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1382016 started working on this issue
Oct 20th, 2018 5:34pm