I put a old SIM card in my phone and put my phone time on the number that was on the SI...
GetHuman-brennash's customer service issue with AT&T Wireless from October 2018
Help with my AT&T Wireless issue
First: share to improve GetHuman-brennash's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-brennash to get a AT&T Wireless rep on the line!
Always use the GetHuman Phone tocall AT&T Wireless. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-brennash may need:
Account name, Account number, Account phone number, Account email address, Account service address, and Account PIN
The issue in GetHuman-brennash's own words
I put a old SIM card in my phone and put my phone time on the number that was on the SIM card. It turned out that the phone number I put my phone time on was a active number. So I called at&t on my friends phone and I talked to a supervisor her name was Marie. When I got done expecting what happened to her she asked me if I had a new SIM card where she could put my time on it and I didn’t . She told me to call back after I got one and she Guarantees that all I had to do was call back and tell them that I called the other day and give them the information. So I had to got over ** miles just to get a SIM card. It took * days of trying to get this fixed I called and disconnected so many times. It took forever to get this done. I feel like I should get a couple gbs of data for the inconvenience. Is there a way to make that possible. Because of the inconvenience I missed a job interview and I have a year and a half boy that I need to be able to call someone if I need help like taking him to hospital.
GetHuman-brennash did not yet indicate what AT&T Wireless should do to make this right.
I have an issue with AT&T Wireless too
How GetHuman-brennash fixed the problem
We are waiting for GetHuman-brennash to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.