1. All Companies › 
  2. AT&T Wireless Warranty Dept. Customer Service › 
  3. FAQ
Updated

AT&T Wireless Warranty Dept. Customer FAQ

Top Answers & How-to Guides

What is AT&T Wireless Warranty Dept.'s Phone Number?

The question we are asked most often is about how to talk to AT&T Wireless Warranty Dept. customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do I need to pay for shipping when returning a faulty device under warranty?

No, you do not need to pay for shipping when returning a faulty device under warranty. AT&T Wireless covers the shipping expenses for...
Ask any question you have about AT&T Wireless Warranty Dept. customer service, get an answer now.
Contact AT&T Wireless Warranty Dept. customer service

Warranty Policy

What is the warranty policy for AT&T wireless devices?

The warranty policy for AT&T wireless devices ensures coverage against manufacturing defects and malfunctions. AT&T provides a limited...
Read more

Warranty Period

How long is the warranty period for AT&T wireless devices?

The warranty period for AT&T wireless devices varies depending on the type of device. For most smartphones, tablets, and wearables,...
Read more

Warranty Coverage

What does the warranty cover for my AT&T wireless device?

The warranty provided by AT&T Wireless covers any defects in materials and workmanship for your wireless device. It ensures that your...
Read more

Extended Warranty

Can I purchase an extended warranty for my AT&T wireless device?

Yes, AT&T offers the option to purchase an extended warranty for your wireless device. By opting for an extended warranty, you can...
Read more

Claim Information

What information do I need to provide when filing a warranty claim?

When filing a warranty claim with AT&T Wireless, you will need to provide certain information for a smooth and efficient process. Firstly,...
Read more

Claim Processing

How long does it take to process a warranty claim?

The processing time for a warranty claim through AT&T Wireless varies depending on several factors. Once a claim is submitted, it typically...
Read more

Approved Claim

What happens if my warranty claim is approved?

If your warranty claim is approved by AT&T Wireless Warranty Department, it means that they have determined that your device is eligible...
Read more

Denied Claim

What happens if my warranty claim is denied?

If your warranty claim is denied by AT&T Wireless Warranty Department, it means that your device does not meet the eligibility criteria...
Read more

Claim Tracking

Can I track the status of my warranty claim online?

Yes, you can track the status of your warranty claim online. AT&T provides a convenient online tracking system for customers to monitor...
Read more

Shipping Fees

Do I need to pay for shipping when returning a faulty device under warranty?

No, you do not need to pay for shipping when returning a faulty device under warranty. AT&T Wireless covers the shipping expenses for...
Read more

Help me with my AT&T Wireless Warranty Dept. customer service issue

Ask any question you have about AT&T Wireless Warranty Dept. customer service. We will do our best to get you answers right away.
FAQ Table of Contents

Answers for More Companies

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!