We are stuck on the learning path. We are on ** something percent of PreK * and there...

GetHuman-latal's customer service issue with ABCMouse.com from April 2020

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The issue in GetHuman-latal's own words
We are stuck on the learning path. We are on ** something percent of PreK * and there is an ostrich activity that won’t load. It doesn’t even have the rotating symbol to show that it’s loading. It’s just stuck on a blank screen. I’ve tried at different times, over several days. I’ve also signed out and signed back in and tried different parts of the app. Everything else seems to be working properly* we just can’t move forward in the learning path.

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Customer service issue
Reported by GetHuman-latal
Apr 14th, 2020 - a year ago
Not resolved
Seen by 31 customers so far
Similar issue to 2710 others
0 customers following this


GetHuman-latal started working on this issue
Apr 14th, 2020 11:27pm
GetHuman-latal indicated the issue is not fixed yet.
Apr 15th, 2020 11:24am