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AAA Customer FAQ

Top Answers & How-to Guides

What is AAA's Phone Number?

The question we are asked most often is about how to talk to AAA customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I make changes to my AAA auto insurance policy online?

Yes, you can make changes to your AAA auto insurance policy online. AAA offers a user-friendly online platform that allows policyholders...
Ask any question you have about AAA customer service, get an answer now.

Recent AAA Customer Questions

How can I have a car towed in a non emergency situation?

For non-emergency towing, call AAA's roadside assistance. They provide service for battery, fuel delivery, tire changes, and towing. Have your AAA membership number ready when you call.
Asked Jul 2, 2024 12:28 AM

phone number to speak with customer representative

There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Jul 1, 2024 8:09 PM

Never received newmembership card

We're sorry to hear that you haven't received your new AAA membership card. It usually takes 2-3 weeks for your card to arrive in the mail after you join or renew your membership. If it's been longer than that, there could have been a mistake in the mailing. Your best option is to use the AAA website or app to generate a digital card that you can use instantly. If you don't have an account, you can create one using your membership number. Your digital card has the same benefits as a physical one.
Asked May 15, 2024 7:29 PM

Can I register and transfer title from a2023 Jeep wrangler bought in Arizona from a dealer

Yes, you can register and transfer the title for a 2023 Jeep Wrangler bought in Arizona from a dealer through AAA. With the necessary documents such as proof of ownership, bill of sale, and any required emissions testing results, you can visit a AAA branch to facilitate the title transfer and vehicle registration. It's important to remember that specific requirements for title transfer and registration may vary by state, and in some circumstances, applicable taxes or fees may be charged.
Asked May 10, 2024 4:58 PM

Why do I have an ACH WITHDRAWAL AFTER CANCELLING my insurance

When you cancel your insurance policy, it's possible that an automatic payment was already scheduled and processed before the cancellation was fully effective. Insurance companies often set their billing systems to schedule upcoming payments. If the cancellation request was not processed before this payment schedule, the ACH withdrawal might still occur. It's important to discuss the specifics of your cancellation and any subsequent charges with your insurance provider to ensure that all procedures were followed correctly and all charges have been appropriately adjusted.
Asked Apr 30, 2024 2:00 AM

Help me with my AAA customer service issue

Replacement Card

How Do I Get a Replacement Card from AAA?

If your AAA membership card has become lost, stolen or damaged and you need a replacement, you have a number of options when requesting...

How Do I Cancel a Replacement Card from AAA?

Requesting a cancellation of replacement cards may be difficult, but you should be able to get it done in no time via phone. You can...

Travel Insurance

How Do I Find the Best Travel Insurance?

Choosing a travel insurance policy requires research and, in many cases, working with an insurance professional to determine the right...

Customer Satisfaction

Does AAA Have the Highest Customer Satisfaction for Auto Insurance?

AAA offers excellent auto insurance options for customers and members. The policies offer medical expense coverage and property damages...

Auto Insurance Quote

How Do I Get an Auto Insurance Quote from AAA?

AAA offers an online platform to get auto insurance quotes. You'll need your contact information, vehicle details, and driver history...

Affordability

Is AAA the Cheapest Auto Insurance?

AAA's cost will depend on your situation. While the company's prices are generally similar to the average market rates, many members...

Auto Insurance Quality

Is AAA Auto Insurance Any Good?

While your specific needs may vary, AAA auto insurance policies are generally excellent in terms of coverage, cost, and offers. Members...

Insurance Cost

How Much Is AAA Auto Insurance Per Month?

AAA's insurance premiums depend on your specific situation. The best way to get an estimate of your rate is to request a quote online....

Car Insurance Switch

How Do I Speak to AAA About Switching My Car Insurance?

Going back more than 100 years, AAA has been there for you from the start. AAA offers multiple ways to save on your annual premium,...

How Do I Switch My Car Insurance to AAA?

AAA car insurance is one of the most cost-effective insurance options for AAA members. While the club offers insurance at competitive...

Rate Reduction

How Do I Get AAA to Lower My Rate?

AAA offers auto and home insurance coverage at competitive market rates. You get several discounts like bundling discounts, safe driving...

Claim Process

How Do I File a Claim with AAA?

Submitting a claim to AAA auto insurance is simple and easy. When you call to make the claim, you will be taken through the process...

Claim Status

How Do I Check the Status of My Claim with AAA?

AAA offers high-quality home and auto insurance policies for members. Members can buy these policies at discounted prices. With AAA...

Preferred Body Shops

Which Body Shops Does AAA Allow Me to Use?

There are over 7,000 AAA-certified body shops in the U.S. You can find nearby shops using the company's website or app. You can also...

Policy Coverage

What's Covered by My AAA Policy?

With AAA, you get comprehensive auto insurance as well as several other benefits. You should make sure that the full value of your...
We look to the AAA issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
AAA issues reported to GetHuman
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