I cannoit get in touch and get advice to solve the problem

GetHuman-lilianes's account setup issue with 23andme.com from May 2018

Help with my 23andme.com issue
The issue in GetHuman-lilianes's own words
I was trying to verify my E-mail, as asked. ... I set up an account but am told did not complete it as I did not verify my E-mail address. But clicking on places told to by E-mail sent me only resulted in being told "This site is not available. "You have my E-mail address as you E-mail me. It is *****@***.com. I would gladly verify it and complete account but seem unable to.
There was something about a barcode and pasting but noit sure where that is.
I did get E-mail thanking me for getting account. Does that mean problem fixed?
Only started recently with DNA .
Semms could get phone call but only on weekdays.
I have an issue with 23andme.com too
How GetHuman-lilianes fixed the problem
We are waiting for GetHuman-lilianes to fix the problem and share the solution with the rest of us customers.
Please help with my 23andme.com issue
Do you have a customer issue as well?
We can help you get 23andme.com's attention and get better help faster. Tap below to get started.
Having 23andme.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

23andme.com

Trying to resolve by clicking on where I was told to.
account setup issue
Reported by GetHuman-lilianes
May 5th, 2018 - a yr ago
I have an issue with 23andme.com too
Not resolved
Seen by 6 customers so far
Similar issue to 637 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman-lilianes started working on this issue
May 5th, 2018 3:07pm
GetHuman-lilianes indicated the issue is not fixed yet.
May 6th, 2018 5:23pm
GetHuman-lilianes indicated the issue is not fixed yet.
May 6th, 2018 5:27pm
GetHuman-lilianes indicated the issue is not fixed yet.
May 6th, 2018 5:28pm