How Do I Contact Support at 23andMe About a Fraudulent Charge?
23andMe is a company that allows you to access your health information and get genetic testing done. However, some people have been concerned about the safety of their information after 23andMe was hacked in 2015. In addition, there have been reports of fraudulent charges being made to people's credit cards after they have used 23andMe. If you have been the victim of fraud or identity theft, you can take a few steps to get help.
23andMe allows you to access your health information and get genetic testing done to determine your risk for certain diseases. However, some people have been concerned about the safety of their information after 23andMe was hacked in 2015. In addition, there have been reports of fraudulent charges being made to people's credit cards after they have used 23andMe. So, how do you contact 23andMe.com support about a fraudulent charge? Read on to find out more.
File a Complaint Via the Website
You can launch a complaint via the 23andMe website by logging into to your account and going to the "Help" section. There, you can fill out a form that will allow you to file a complaint.
Report Via the 23andMe App
If you are using the 23andMe App, you can also report fraud or identity theft via the app. You will need to go to the "Settings" tab and then select "Report a Problem." There, you can fill out a form that will allow you to launch a complaint.
Contact 23andMe Customer Service
If you have been the victim of fraud or identity theft, you should also contact 23andMe customer service. 23andMe will be able to help you cancel your account and get a refund for any charges that were made fraudulently. They may also be able to help you change your password and secure your account.
What to If You Notice Fraudulent Activity
File a Police Report
If you have been the victim of fraud or identity theft, you should also file a police report. This will help document the crime and may be helpful if you need to take legal action against the person who committed the crime.
Contact Your Credit Card Company
If you have been the victim of fraud or identity theft, you should first contact your credit card company. Your credit card company will be able to help you dispute the charges and get your money back. They may also be able to help you cancel the card and get a new one.
Identity Theft Resources
There are several resources available to help you if you have been a victim of identity theft. The Federal Trade Commission has a website that provides information on what to do if you have been the victim of identity theft. The Identity Theft Resource Center also has a website that provides information and resources for victims of identity theft.
If you have any issues, you can contact customer service for help.
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