I ordered two ** and me saliva kits. I can't get set up with either kit as it won't ac...
GetHuman-rjbegnau's account setup issue with 23andme.com from April 2018
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I ordered two ** and me saliva kits. I can't get set up with either kit as it won't accept code on the vial of either kit. *I waited several weeks as no is ever able to answer the phone when I call, even during business hours.*I tried again today and put in the "can you read these characters" no less than ** times with out ever being able to move on. *How about making it right so I can actually use the kits I paid a lot of money for?
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