iBotta Help Pages

iBotta Customer FAQ, Forum, and Online Help Desk

Average time to fix: (88 hours)
Busiest time: 9am
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Recent iBotta help topics searched

My VG number is one digit longer than what Ibotta allows— you must add one digit for th...
VGs number is one digit longer than what Ibotta allows!
They won't let me withdrawal my funds. It's been locked since the date they said o coul...
Can I contact Ibotta through here? There used to be live chat
I was charged twice and would like a refund seeing as the retailer will not refund me.
When I try to withdrae money it says my account is locked and to contact the customer c...
I need to delete all of my accounts and start over bc I dont remember the login info.
I tried to reset password. I asked for help from support. Then after resetting my passw...
I downloaded the app I tried to sign in but it wouldn't let me said someone else alread...
I just want to update a new number. It's said two day response it's been * to * please help
I've TOLD y'all FOUR TIMES what happened. I want my $**.** refunded ASAP!! This has bee...
I need my number updated. Old * ********** new ***********.
I am trying to log into my account. It has been a few months since I used it and I also...
Good morning Ibotta team members:**I just have a question regarding of a *rd party app...
I have a new phone number and I’m trying to change it but it won’t allow my numbe...
Join *** introductory offer is still pending have been scanning receipts nothing shows...
Today I redeemed CVS Truvia for *.** *I took pic of receipt and scanned code.*Both goo...
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iBotta Online Help at help.ibotta.com - Info & Stats

Help desk address
https://help.ibotta.com/hc/en-us
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
9am
Average turnaround time
88
Rank amongst all ways to reach them
1
Other means of communication
web
Communication customer rating
94%
Quality of help rating
83%
Votes for online help
47
When this was last updated
Mon May 18 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

iBotta Help Pages: What to Know

This is the iBotta help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for iBotta's best customer help page or faq or forum, this is the best entry point according to 4,980 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on help.ibotta.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from iBotta agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting iBotta: General Information

iBotta does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from iBotta one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like iBotta.

Do iBotta and GetHuman work together?

GetHuman has no relationship with iBotta and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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