eBay (UK) Help Pages

eBay (UK) Customer FAQ, Forum, and Online Help Desk

For Customer Care
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eBay (UK) doesn't have a help desk, but you can tell us what your issue is and we can try to provide tips on your best course of action.

Recent eBay (UK) help topics searched

I need to cancel an order please
My account was hacked in march and two items were recorded on my account as my orders a...
Bought TV remote no instructions fails to work. Seller SD Components B ** *HN. No phone...
Need to increase postage for a listed item or cancel Ofer
My name is Stephen McHugh i brought PlayStation on ebay and got told my tracking num...
My order I put Nkrwich but Kent Norwich but when will I get this postage thank you just...
ive been sent an offer on an item i want to accept and the seller will post to uk but e...
I paid for phone and now it's gone off eBay no sign of this I want my money back please...
i would like to talk some one about emails that come up when go to pay for item s*in p...
Why am I being charged for an item that didnt sell?*The buyer hasnt made any effort to...
Hi Team,**Greetings,*We are UK based, business Account Seller by the name of “Stratasto...
I have been charged a prepayment fee of £** . I have tried to contact you through your...
Hi I can’t access my account it says wrong email and password this account used to be i...
I have tried to make a business account but it wouldn’t let me get past the tax screen...
I'm selling a very large chicken coupeand described how heavy and awkward it us to move...
Hi, you have emailed me to say I owe you fees for the sale of my awning. I did initiall...
I have received a watch from Hong Kong I did not order and have not paid for. My name a...

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eBay (UK) Help Pages: What to Know

The eBay (UK) help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem is what GetHuman seeks for all major companies. Unfortunately, we haven't found a good help page, faq or forum for eBay (UK) to share, but we can point you in the right direction. In the last 12 months, 276 GetHuman users have come here searching for the right place to start with online help, or a FAQ or forum for eBay (UK) customers. Unfortunately we have had to disappoint them and say that we don't know of one yet. Like many smaller businesses, eBay (UK) has a phone number, even though they don't have a comprehensive online knowledge base where you can search for your problem and find answers. Customers like you are looking for help online for a large array of reasons, ie Refund. Hopefully, eBay (UK) will build a web-based presence soon to address common problems and questions. Given that eBay (UK) does not have an online help forum or comprehensive FAQ, we recommend trying one of the other ways to reach them that we have listed here, or else tell us why you were looking for their help in the first place. We may have some hints and better ideas to get you started.

Contacting eBay (UK): General Information

eBay (UK) doesn't have an online help desk for customer service, but you can call them on the phone. You can only get help from eBay (UK) one way that we know of and that is by phone. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 0800 358 6551 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like eBay (UK).

Do eBay (UK) and GetHuman work together?

GetHuman has no relationship with eBay (UK) and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

eBay (UK) Contact Info

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