eBay Help Pages
eBay Customer FAQ, Forum, and Online Help Desk
Average time to fix: (24 hours)
Busiest time: 1:15pm
Want faster help from a live expert?If our free tools aren't enough and you don't have time to wait for a help desk to reply, our BBB-accredited partner staffs experts that will chat with you now for a small fee. Click to chat with a paid expert.
Recent eBay help topics searched
Hi mate I ordered my item a weeks ago still not received could you please text me or em...
i want to edit my business policy
I can't redeem my gift card
I am trying to connect my remote to Dynex TV. I bought a Direct TV
Num*ro de commande : **-*****-******Num*ro de l'objet : *************Prix de l'objet...
Buyer is Unable to make payment for one of my listed item.*Thanks.
Hello eBay I just have my account suspended ,
I want to make sure I am not getting scammed buying this car
Whom it may concern,*** * * *I have spoke to someone regarding a previous email like th...
Hello i want to link my paypal as an automatic payment but i receive a notification tha...
Hi my name is jacob Andrew Gfroerer *eBay account name Anglers ** I purchased a shippin...
I bought eBay gift card but don't know how to activate
Reason for return: Doesn't match description or photos**Hi i have questions.*I want to...
Hello, i cannot log int my computer
I bought two items. Two days later I receive a email saying they are out of stock and h...
I haven't used my acct in a very longtime and today I received * emails from eBay. The...
I created my seller account day before yesterday. I listed my first product yesterday a...Get help with my issue
eBay Online Help at ocs.ebay.com - Info & Stats
Help desk address
Department you interact with
Help desk hours
24 hours, 7 days
What is the busiest time for help
Average turnaround time
Rank amongst all ways to reach them
Other means of communication
phone, web, twitter
Communication customer rating
Quality of help rating
Votes for online help
When this was last updated
Thu Feb 20 2020 10:00:00 GMT+0000 (UTC)
Best phone number
eBay Help Pages: What to Know
This is the eBay help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for eBay's best customer help page or faq or forum, this is the best entry point according to 299,406 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (866-540-3229) which we show above. Sometimes when you dig through the various help topics and volumes on ocs.ebay.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from eBay agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting eBay: General Information
eBay has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with eBay using 3 different media: phone, web, twitter. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 866-540-3229 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like eBay.
Do eBay and GetHuman work together?
GetHuman has no relationship with eBay and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.
Rather Chat with an Expert Now?
In a hurry or don't want to use our free tools? We partner with a US company that keeps experts on call 24/7 to help with eBay issues for a fee.Chat with a Paid Expert
eBay Contact Info
Other Company Help DesksCraigslist Help PagesEtsy.com Help PagesFedEx Help PagesSprint Help PagesUPS Help PagesVerizon Wireless Help PagesBoost Mobile Help PagesGreyhound Help Pages