XFINITY Mobile Help Pages

XFINITY Mobile Customer FAQ, Forum, and Online Help Desk

For Customer Care
What help are you looking for?
XFINITY Mobile doesn't have a help desk, but you can tell us what your issue is and we can try to provide tips on your best course of action.

Recent XFINITY Mobile help topics searched

Want to drop all services except internet
I would like my card taken off my file and my checking account put on instead to pay my bill
What is my “port out pin *”?
Trying to activate my cellphone but having issues getting in the website HELP
No home phone service
I need to cancel my Xfinity Mobile service because we are cancelling our internet servi...
can't call out on my phone. cellular network is not available for voice calls
My computer is dying so I downloaded Comcast email on my LG cellphone. It has all my fi...
I unfortunately need to cancel my Xfinity Mobile service, due to the fact that we are s...
Want to know if there is a balance on my contract with Xfinity Mobile.
I went and picked up modem for internet service but its not working. The lights just k...
I have your cancellation confirmation for ***-***-*****And yet, we were charged on Febr...
Payment is too high want to reduce my bill
i signed up for xfinity mobile on**-*-**** order ********** I had a voucher for a free...
You no longer have brochures showing the channels available to us. I need to know what...
My xfinity mobile bill from last month is too high

Get help with my issue

XFINITY Mobile Help Pages: What to Know

The XFINITY Mobile help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem is what GetHuman seeks for all major companies. Unfortunately, we haven't found a good help page, faq or forum for XFINITY Mobile to share, but we can point you in the right direction. In the last 12 months, 1,650 GetHuman users have come here searching for the right place to start with online help, or a FAQ or forum for XFINITY Mobile customers. Unfortunately we have had to disappoint them and say that we don't know of one yet. Like many smaller businesses, XFINITY Mobile has a phone number, even though they don't have a comprehensive online knowledge base where you can search for your problem and find answers. Customers like you are looking for help online for a large array of reasons, ie Account Access. Hopefully, XFINITY Mobile will build a web-based presence soon to address common problems and questions. Given that XFINITY Mobile does not have an online help forum or comprehensive FAQ, we recommend trying one of the other ways to reach them that we have listed here, or else tell us why you were looking for their help in the first place. We may have some hints and better ideas to get you started.

Contacting XFINITY Mobile: General Information

XFINITY Mobile doesn't have an online help desk for customer service, but you can call them on the phone. In total, you can communicate with XFINITY Mobile using 2 different media: phone, chat. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-936-4968 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like XFINITY Mobile.

Do XFINITY Mobile and GetHuman work together?

GetHuman has no relationship with XFINITY Mobile and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!