How can I upgrade or downgrade my internet package?

To upgrade or downgrade an internet package with Xfinity, customers typically have a few options available to them. The most straightforward method is to visit the Xfinity website, where customers can log into their account. After signing in, they can navigate to the "Internet" section and explore the different packages available. This will allow customers to view the current internet plans, including any promotional offers or pricing adjustments that may apply. Additionally, customers may have the option to upgrade or downgrade their package through the Xfinity app, which provides a user-friendly interface for managing services. Within the app, they can access their account details, view service options, and make changes to their internet package with a few simple taps. If customers prefer to speak with someone, they can also find contact information on the Xfinity website or use the customer service phone number, where representatives are available to assist with package changes. It is advisable for customers to review their current plan details and compare them with the available options to ensure they choose the right package for their needs.