Wayfair Help Pages

Wayfair Customer FAQ, Forum, and Online Help Desk

Wayfair Help @ wayfair.com
Customer Help
  • It takes an average of 100 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 9:30am.
  • Common topics include Track an Order, Place an Order, Update Info, Complaint, Return or Refund an item, and more.
Since there is a phone number available, we have to recommend calling Wayfair and talking to a real human being instead of searching their help site for answers.

Recent Wayfair help topics searched

bonjour :**J'*crit se message sur l'ordinateur de ma soeur pour vous inform* d'un probl...
June **, **** Wed. I purchased a ‘new air’, ** bottle, * zone free standing wine coo...
My name is Gloria Lewis. This email is concerning a letter I received from Wayfair serv...
i put the wrong address please fix it for me my address is chaffinch ** way* may Post c...
I want my money refunded I'm not waiting another day this is bad business every day it...
I don't want to "talk" to salesperson. Only want to know what you charge for FULL assem...
To Whom It may concern,**My name is Roberta Black and one of your Accounted Managers ha...
I am wondering where my order for a dog crate is.
Ich habe zwei Nachttische Delancy - ********* - gekauft. Der eine wurde gestern von mei...
I paid for furniture assembly with Wayfair (UK) to be supplied through Handy(UK) for a...
Hello, *Below is the ad in facebook marketplace and the look alike webpage you go to af...
I returned an item this afternoon and I wanted a credit on my account. I just got an em...
Please go to *https:**www.wayfair.com*furniture*sb**futons-c*******.html?sortby**&curpa...
Hello, I am having trouble placing an order online. I haven't ordered from Wayfair in...
I am looking for a way to obtain my pay stubs after leaving my job with Wayfair- there...
I received a notice for an item from wayfair and the page has an x infront of the wayfa...
i have a client with cancer who ordered bathroom fixtures from you *i am his architect...

Wayfair Online Help at wayfair.com - Info & Stats

Help desk addresshttp://www.wayfair.com/help/faq.php
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9:30am
Average turnaround time100
Rank amongst all ways to reach them2
Other means of communicationphone, web, email, chat
Communication customer rating95%
Quality of help rating72%
Votes for online help761
When this was last updatedSat Mar 16 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number877-929-3247

Wayfair Help Pages: What to Know

This is the Wayfair help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Wayfair's best customer help page or faq or forum, this is the best entry point according to 72,288 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (877-929-3247) which we show above. Sometimes when you dig through the various help topics and volumes on wayfair.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Wayfair agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Wayfair: General Information

Wayfair has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Wayfair using 4 different media: phone, web, email, chat. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 877-929-3247 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Wayfair.

Do Wayfair and GetHuman work together?

GetHuman has no relationship with Wayfair and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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