Wayfair Help Pages

Wayfair Customer FAQ, Forum, and Online Help Desk

Average time to fix: (100 hours)
Busiest time: 1:45pm
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Recent Wayfair help topics searched

rug received ** ** ***order voice* Facture no. ***********I bought the persian rug C...
I just created an account as I am a first time buyer but when I entered my email addres...
Could you please tell me if you stock the triangular * legged side table in the photo w...
I ordered two small rugs the same pattern. I received one rug. I was charged for two r...
My item never arrived.
Would like to know if I need to register with Wayfair to order products.
corbin iron wood burning fire pit,how deep is the unit it self the bowl part?also how...
My beautiful sectional (Sand) arrived today but with an ottoman that doesn't match. The...
Ordered freestanding bikerack..received chair. Company notified and shipping correct i...
I recently built a Lucy dresser from the site and noticed that the mirror was cracked...
Hi ,*I called your customer service to get information on the delivery date apon a bath...
I cannot make decision on carpets*rugs need two but would like to order more for choice...
My order never came and none of my neighbors have it and at this point I just want to c...
I returned item back to way fair but I am not seeing my credit. Tracking number is *z...
I love your company & your prices, but I can't seem to get past the bed bug incident.*I...
My office is receiving mail for someone no longer here, can you remove their name & add...
Bought a tray table came lopsided bent request refund plz.
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Wayfair Online Help at wayfair.com - Info & Stats

Help desk address
http://www.wayfair.com/help/faq.php
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
1:45pm
Average turnaround time
100
Rank amongst all ways to reach them
2
Other means of communication
phone, web, email, chat
Communication customer rating
92%
Quality of help rating
75%
Votes for online help
758
When this was last updated
Sun Apr 05 2020 08:00:00 GMT+0000 (UTC)
Best phone number
877-929-3247

Wayfair Help Pages: What to Know

This is the Wayfair help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Wayfair's best customer help page or faq or forum, this is the best entry point according to 72,288 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (877-929-3247) which we show above. Sometimes when you dig through the various help topics and volumes on wayfair.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Wayfair agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Wayfair: General Information

Wayfair has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Wayfair using 4 different media: phone, web, email, chat. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 877-929-3247 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Wayfair.

Do Wayfair and GetHuman work together?

GetHuman has no relationship with Wayfair and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Wayfair Contact Info

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