Vodafone (Germany) Help Pages
Vodafone (Germany) Customer FAQ, Forum, and Online Help Desk
Vodafone (Germany) Help @ dsl-germany.comCustomer Help
- It takes an average of 40 hours to fix issues starting at their website.
- This link goes to the Customer Service section of their help site.
- The most trafficked time of day is around 2:30pm.
- Common topics include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge, and more.
But seriously. Call them instead.
Since there is a phone number available, we have to recommend calling Vodafone (Germany) and talking to a real human being instead of searching their help site for answers.
Recent Vodafone (Germany) help topics searched
I am customer with internet contract with Vodafone. My customer number is: *********. A...
Hi, my name is Dariusz Gzik.*I do not speak German very well so I'm forced to write her...
Greetings ,,,*My customer number is **************I have a contract on a phone and net...
I have a post paid sim card from O* and my contract runs for * years. I have ordered vo...
Dear sirs,*On September *th, I bought a sim card of Vodafone in Frankfurt, the guy who...
Hi Team,**I have a Mobil funk contract with phone number **** * ******* ( I had informe...
I wrote the information, below, and now I will say what I want from Vodafone. I want th...
****o. I purchased a CallYa pre-paid SIM card while in Germany. I went to register th...
*****@***.com**Dear, Vodafone Customer Service,**After we made all effort to solve the...
Kevin Bundy *****@***.com**After we made all effort to solve the *problem over the ph...
German translation below**Dear, Vodafone Customer Service,**After we made all effort to...
Purchased SIM card in Shoenhauser Aille Mall. SIM ************** Tel ***** *******. P...
Name: Kylah Fink**Kunden nummer: ***********Deine Frage: Hallo meine Tochter Kylah va v...
Vodafone messed up with my contract. I took a new connection in a store in dusseldorf...
My number is *** *** ******** .. My name is Andrew Costopoulos and I am an Australian h...
Dear Vodaphone Team, **I purchased a vodaphone SIM card in Germany and failed to realiz...
Vodafone (Germany) Online Help at dsl-germany.com - Info & Stats
Help desk addresshttp://dsl-germany.com/en/contact.php
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help2:30pm
Average turnaround time40
Rank amongst all ways to reach them3
Other means of communicationphone, web
Communication customer rating87%
Quality of help rating75%
Votes for online help595
When this was last updatedSat Apr 20 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number+49 17222020
Vodafone (Germany) Help Pages: What to Know
This is the Vodafone (Germany) help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Vodafone (Germany)'s best customer help page or faq or forum, this is the best entry point according to 12,408 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (+49 17222020) which we show above. Sometimes when you dig through the various help topics and volumes on dsl-germany.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Vodafone (Germany) agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting Vodafone (Germany): General Information
Vodafone (Germany) has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Vodafone (Germany) using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number +49 17222020 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Vodafone (Germany).
Do Vodafone (Germany) and GetHuman work together?
GetHuman has no relationship with Vodafone (Germany) and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.