Virgin Atlantic Help Pages

Virgin Atlantic Customer FAQ, Forum, and Online Help Desk

Virgin Atlantic Help @ virgin-atlantic.com
Customer Help
Average time to fix: (5 hours)
Busiest time: 1:30pm
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.

Recent Virgin Atlantic help topics searched

I booked two return tickets LHR to Newark through The Flight Centre in early March (W*F...
Inquiring about refund requested for cancelled flight confirmation *DI*E*E and * DJEOSP...
Hello*I have ask to change my bank details for a refund, I think it my be spam.*I am a...
BOOKING REFERENCE EZ*XSH - STATUS OF MY REFUND FOR R*T TICKET UPPER CLASS*FIGHTS CANCE...
My flight was cancelled in barbados **th may **** ref EFBKLJ HAVING NOT HEARD FROM YOU...
Buenos d*as , tengo un n*mero de ticket con ustedes: *************, el cual lo cancele...
need to find out more info about my flight
********** Flying Number**Can you please send me the phone number to convert miles to t...
I am looking for my cash refund for a canceled ticket locator number is EMEREG. This t...
I have been waiting for a refund for * months and need it paid now. My financials are e...
I requested a refund almost * months ago and I need it now because coronavirus has ruin...
need to change booking that was canceled
Have a holiday booked for this year which has been cancelled rebooked for next year but...
Refund for cancelled flights
VIRGIN FLIGHT: FBA ****BOOKING REFERENCE...
Have you been given information on students being allowed to carry on with their studie...
Virgin Atlantic cancelled my sisters flight lat last year for June *-July**from Heathr...

Get help with my issue

Virgin Atlantic Online Help at virgin-atlantic.com - Info & Stats

Help desk addresshttp://www.virgin-atlantic.com/us/en.html?cm_mmc=US%252520Affiliates-_-Commisssion%252520Junction-_-7046591-_-10644301
Call-back availableNO
Department you interact withNew Customers
Help desk hours24 hours, 7 days
What is the busiest time for help1:30pm
Average turnaround time5
Rank amongst all ways to reach them3
Other means of communicationphone, web, email
Communication customer rating94%
Quality of help rating65%
Votes for online help55
When this was last updatedSat Jun 12 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-862-8621

Virgin Atlantic Help Pages: What to Know

This is the Virgin Atlantic help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Virgin Atlantic's best customer help page or faq or forum, this is the best entry point according to 7,938 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-862-8621) which we show above. Sometimes when you dig through the various help topics and volumes on virgin-atlantic.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Virgin Atlantic agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Virgin Atlantic: General Information

Virgin Atlantic has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Virgin Atlantic using 3 different media: phone, web, email. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-862-8621 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Virgin Atlantic.

Do Virgin Atlantic and GetHuman work together?

GetHuman has no relationship with Virgin Atlantic and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!