Virgin Atlantic Help Pages

Virgin Atlantic Customer FAQ, Forum, and Online Help Desk

Average time to fix: (5 hours)
Busiest time: 1:30pm
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Recent Virgin Atlantic help topics searched

I have just reserved some economy seats on our flight Heathrow to New York and return f...
What is the status of flights for tomorrow afternoon. *:** to san francisco
I received an e mail from you regarding the expiry of my air miles. As I wont be flying...
I have today booked two seats for flt no VS*** departure on ********* booking ref L*U*B...
Talk to representative at virgin air
what happens to heathrow arrivals from shenzen china. can they go home on public transp...
Hi, how much will the **kg extra luggage cost?
id like to double check if i can change my return date with VA
CAN I TRANSFER MY BA AVIOUS AIR MILES TO MY VIRGIN AIR MILES ACCOUNT ?
Phonepe customer care number *** ** **-****
Phonepe customer care number ***) ***-*****Phonepe customer care number ***) ***-*****P...
Trying to call virgin air
Hi dear. We are traveling to South Africa **th February with my son *years old with vir...
Good morning. We are traveling to South Africa **fh February with my son * years old wi...
We are unable to make a reservation with miles for a flight SYD to JFK Are there flight...
Unable to make reservation with miles*How do we go about it for a flight from SYD to JFK
Making a reservation with miles
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Virgin Atlantic Online Help at virgin-atlantic.com - Info & Stats

Help desk address
http://www.virgin-atlantic.com/us/en.html?cm_mmc=US%252520Affiliates-_-Commisssion%252520Junction-_-7046591-_-10644301
Call-back available
NO
Department you interact with
New Customers
Help desk hours
24 hours, 7 days
What is the busiest time for help
1:30pm
Average turnaround time
5
Rank amongst all ways to reach them
3
Other means of communication
phone, web, email
Communication customer rating
94%
Quality of help rating
65%
Votes for online help
55
When this was last updated
Sat Jul 04 2020 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number
800-862-8621

Virgin Atlantic Help Pages: What to Know

This is the Virgin Atlantic help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Virgin Atlantic's best customer help page or faq or forum, this is the best entry point according to 7,938 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-862-8621) which we show above. Sometimes when you dig through the various help topics and volumes on virgin-atlantic.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Virgin Atlantic agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Virgin Atlantic: General Information

Virgin Atlantic has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Virgin Atlantic using 3 different media: phone, web, email. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-862-8621 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Virgin Atlantic.

Do Virgin Atlantic and GetHuman work together?

GetHuman has no relationship with Virgin Atlantic and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.
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