Vimeo Help Pages

Vimeo Customer FAQ, Forum, and Online Help Desk

Vimeo Help @
Customer Help
Average time to fix: (21 hours)
Busiest time: 10:45am
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Recent Vimeo help topics searched

User ID: **********I apparently have a subscription to Vimeo - I have never used this p...
Hola mi nombre es Griss, yo me suscribi a vimeo en la prueba gratis y culminada la prue...
Dear Support Team**When I unsuscribed I sent you a message via the online platform. I t...
I want a refund. I never requested any purchase. I did a trial and Uninstaller. You hav...
Hello, my name is Miguel ANTILE and my account ID is *********. My Vimeo Plus membershi...
Hi, we had an individual create some videos for our company. She is no longer with our...
I was charged $** on my CC from Vimeo . I did not authorize this and will not allow my...
I need a refund. I do not plan to use Vimeo pro.
I have been charged a total of $**.** on my Visa card for Vimeo Plus. I have not used V...
An unauthorised payment was taken out of my card from Vimeo. Please cancel this transaction.
I would like a refund in the amount of $***.** please. I just canceled my vimeo pro sub...
Good day, I am requesting a refund for the year subscription with vimeo. I wanted to re...
Refund Vimeo Plus charge. I thought I canceled the service and do not want or need the...
You typed: "I have an account over ** years old still open and I wish it closed so you...
good day. I bought a * month subscription and then stopped using the services. the subs...
Solicito un reemboldo
I'm writing to request a refund for a pro subscription*that I don't*intend to get on wi...

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Vimeo Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:45am
Average turnaround time21
Rank amongst all ways to reach them3
Other means of communicationtwitter, email, web
Communication customer rating73%
Quality of help rating94%
Votes for online help38
When this was last updatedSat Jan 15 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

Vimeo Help Pages: What to Know

This is the Vimeo help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Vimeo's best customer help page or faq or forum, this is the best entry point according to 4,524 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Vimeo agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Vimeo: General Information

Vimeo does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with Vimeo using 3 different media: twitter, email, web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Vimeo.

Do Vimeo and GetHuman work together?

GetHuman has no relationship with Vimeo and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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