Vimeo Help Pages

Vimeo Customer FAQ, Forum, and Online Help Desk

Vimeo Help @ vimeo.com
Customer Help
Average time to fix: (26 hours)
Busiest time: 1:30pm
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Recent Vimeo help topics searched

i am contacting you because of a charge for **.**$ just occurred on my bank statement a...
Hi my name is Melina Marama Dakuniwai and im from fiji. I'm trying to reach out because...
So,i dont use vimel a lot so one month ago i subscribed to vimeo pro and * days ago i r...
Hi, im a user of vimeo but i dont use it so I would like to cancel the subscription and...
What to do? I can't log into my account. **It looks like your account has been disabled...
The issue is I don’t know anything about computers and I’ve been trying to get ahold of...
I accidentally sent money to the wrong user. I would like a refund so i may send it to...
i upload vedio and use link on my application when play video why dont show full scree...
I signed up on the *th April for a free ** day free trial to the Vimeo website. I didn...
I must cancel my account. Don’t have password and having trouble changing it. Instructi...
Hello, *The name of my Vimeo account is, 'Ranggon Md Rahatud Zaman'. I didn't want to u...
Charge in May on my account for over $***.*I have no idea what that is for and what se...
I was a trial and it hasn't been ** days. I only subscribed to attend a family member f...
Hello, bere, https:**vimeo.com*broggibrosvideo I see all ** videos upload on my Vimeo C...
My video got automatically deleted from vimeo
Buongiorno a questo indirizzo *https:**vimeo.com*broggibrosvideo*visualizzo i ** video...
Buongiorno sono il sig. Crocivera francesco e vorrei sapere perch* mi state addebitando...

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Vimeo Online Help at vimeo.com - Info & Stats

Help desk addresshttp://vimeo.com/log_in
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1:30pm
Average turnaround time26
Rank amongst all ways to reach them3
Other means of communicationtwitter, email, web
Communication customer rating78%
Quality of help rating63%
Votes for online help43
When this was last updatedMon Aug 03 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Vimeo Help Pages: What to Know

This is the Vimeo help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Vimeo's best customer help page or faq or forum, this is the best entry point according to 4,524 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on vimeo.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Vimeo agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Vimeo: General Information

Vimeo does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with Vimeo using 3 different media: twitter, email, web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Vimeo.

Do Vimeo and GetHuman work together?

GetHuman has no relationship with Vimeo and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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