Vimeo Help Pages

Vimeo Customer FAQ, Forum, and Online Help Desk

Vimeo Help @
Customer Help
Average time to fix: (23 hours)
Busiest time: 10:15am
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Recent Vimeo help topics searched

**.** taken from my banking acct. I do no belong to Vimeo to my knowledge
how do i add video after i input several picturs
They deducted money in my account for the subscription, however, i already unsubscribed...
I got heavily billed from Vimeo in wich i was not online and was not also active...
I was charged $*** for my account but I never signed up for anything. I want a refund a...
I can not log into one of my Vimeo account, because the email address I used when openi...
Please cancel my membership since I registered for a free-trail account but I have neve...
I got charged heavily... And want a Refund
Sir please contact me **Plese refund
I got charged $**.** by AKNNYK.COM and I want a refund because I didn't Authorize this...
Dear vimeo team!**I*m an unfortunate user of your site services https:***user...
It keeps charging me month to month after already paid **** for a year subscription I g...
Trying to talk to someone live
I didn’t subscribe to this and the took $** from me
I dont use vimeo it charged me **.** i need a refund
Original request sent October *th, ****.*I was forced to create another new account jus...
Necesito darme de baja por una suscripci*n erronea.*Solicito reembolso del cobro ejecut...

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Vimeo Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:15am
Average turnaround time23
Rank amongst all ways to reach them3
Other means of communicationtwitter, email, web
Communication customer rating75%
Quality of help rating96%
Votes for online help40
When this was last updatedMon Feb 06 2023 08:00:00 GMT+0000 (Coordinated Universal Time)

Vimeo Help Pages: What to Know

This is the Vimeo help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Vimeo's best customer help page or faq or forum, this is the best entry point according to 4,524 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Vimeo agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Vimeo: General Information

Vimeo does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with Vimeo using 3 different media: twitter, email, web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Vimeo.

Do Vimeo and GetHuman work together?

GetHuman has no relationship with Vimeo and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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