UniTeller Customer Service

Phone Number & Contact Info

UniTeller's Best Phone Number

800-495-5674
Toll-free·Calls Customer Service·Most popular UniTeller number
Q:

How do I talk to a live human at UniTeller?

A:Calling this UniTeller number should go right to a real human being
Q:

Does UniTeller offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Tuesday. Details
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this UniTeller phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this UniTeller number should go right to a real human being
In fact, much of this information on this page is superfluous because this UniTeller phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

UniTeller operates the call center for this 800-495-5674 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 20 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this UniTeller phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like UniTeller staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call UniTeller is Wednesday. The most busy day to call is Tuesday. Again, this is based on a sample of 20 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Thursday.

The best time to call UniTeller

In summation, the best day to call UniTeller is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that UniTeller staffs the call center well on Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call UniTeller

If you have time to do a bit of reading before you call UniTeller, we recommend you read over some of our problem-specific articles.

What is UniTeller?

Uniteller is a trusted and innovative money transfer company that provides a convenient and secure way to send and receive money globally. With our extensive network of partners and agents worldwide, we offer reliable international remittance services to individuals and businesses alike. UniTeller aims to simplify the process of cross-border transactions by offering competitive exchange rates, low fees, and efficient delivery options. Whether it's sending money to family abroad, supporting remote workers, or managing overseas operations, UniTeller offers a seamless and accessible solution. Our user-friendly online platform and mobile app allow customers to easily initiate, track and manage transactions, ensuring transparency and peace of mind. As a leader in the industry for over 20 years, UniTeller is committed to making money transfers more accessible, convenient, and affordable for everyone.

How does UniTeller work?

UniTeller is a global money transfer service that operates in over 100 countries. The process is simple and convenient. To send money, customers can visit a UniTeller agent location or use the online platform. They need to provide the recipient's information and the amount to be sent. UniTeller offers competitive exchange rates and low fees. Once the transaction is initiated, the sender will be provided with a unique reference number for tracking. UniTeller securely transfers the funds using its extensive network of corresponding banks and financial institutions. Depending on the recipient's location, they can receive the money in cash, deposited into their bank account, or via mobile wallet. UniTeller ensures fast and reliable transfers, with most transactions completed within minutes or a few business days, depending on the destination. With UniTeller, sending money across borders is efficient and hassle-free.

What is the UniTeller refund policy?

The UniTeller refund policy ensures that customer satisfaction is prioritized. In cases where a transaction is not successfully completed, UniTeller offers a full refund of the transfer amount. Customers may initiate a refund request if the recipient does not receive the funds within the specified timeframe or if any errors occur during the transfer process. To expedite the refund process, customers should contact UniTeller's customer support team with the details of the transaction and any supporting documentation. Depending on the circumstances, refunds are typically processed within a specified period. UniTeller is committed to resolving any issues promptly while aiming to provide a hassle-free refund experience for its customers.

Top UniTeller customer service problems

Click the link above to get answers to just about any UniTeller customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More UniTeller Customer Service Contacts

There are of course other ways to contact UniTeller customer service besides the phone. Below we list the best ones, by medium.

UniTeller Customer Help Desk / Web Support

uniteller.com - Customer Service
Online customer service submission form
As a last, sometimes only, resort- UniTeller customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is UniTeller's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a UniTeller agent. This phone number is UniTeller's best phone number because 120 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-495-5674 include Setup service, Cancel service, Overcharge/Strange charge, Complaint and other customer service issues. Rather than trying to call UniTeller first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, UniTeller has 1 phone number. It's not always clear what is the best way to talk to UniTeller representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for UniTeller. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like UniTeller. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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