U-Haul Help Pages

U-Haul Customer FAQ, Forum, and Online Help Desk

U-Haul Help @ uhaul.com
Customer Help
Average time to fix: (100 hours)
Busiest time: 9:30am
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Recent U-Haul help topics searched

There was some confusion with our trailer order that was made on May ** in Nashville Te...
I reserved a **" truck on May *th picked it up the next day which was the *th returned...
My local U-Haul gave out my personal information and I'm mad I have a voicemail from so...
I asked for two boxes. I was assured I only need one. Now the moving day is here and on...
I need a copy of my receipt and contract.**Contract * is ********.**Thanks,
Incredibly rude, unprofessional, inefficient experience at Lowe's Market Del Norte, Co...
I locked my rate in for***.and some change. I have one month free. I received a text s...
Reservation confirmation
Question about pricing
Truck caught on fire.
I paid right now for my rental unit and there was a second look so now I have my truck...
My name is Warren Butrico I rented a U haul on *** . Contract Number ********. The truc...
I would like to drop the truck off in my location

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U-Haul Online Help at uhaul.com - Info & Stats

Help desk addresshttp://www.uhaul.com/Contact/
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9:30am
Average turnaround time100
Rank amongst all ways to reach them3
Other means of communicationphone, web
Communication customer rating90%
Quality of help rating75%
Votes for online help599
When this was last updatedMon Jun 27 2022 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-789-3638

U-Haul Help Pages: What to Know

This is the U-Haul help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for U-Haul's best customer help page or faq or forum, this is the best entry point according to 13,092 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-789-3638) which we show above. Sometimes when you dig through the various help topics and volumes on uhaul.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from U-Haul agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting U-Haul: General Information

U-Haul has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with U-Haul using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-789-3638 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like U-Haul.

Do U-Haul and GetHuman work together?

GetHuman has no relationship with U-Haul and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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