TripAdvisor Help Pages

TripAdvisor Customer FAQ, Forum, and Online Help Desk

Average time to fix: (69 hours)
Busiest time: 9am
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Recent TripAdvisor help topics searched

Help: I can not access my Trip Advisor Tickets. Need ASAP
Incorrect slanderous comments made
A restaurant we complained about on trip advisor has replied with incorrect and slander...
I have cancelled a booking but the card I used to pay is no longer in use so how will I...
hi sorry where do I get the latest certificate of excellence as at present mine is from ****
I need an upto date Certificate Of Excellence
Hi there,*I have a business Queens Head Hotel Berwick Upon Tweed & need an up to date C...
how can we listing on tripadvisor my travel company please send me link and any contact no.
Dear Team please call us back ********** hotel imperial heights deoghar.
Hello,*I am not able to claim my business on tripadvisor. *they showing me error is...
Dear all,*On October **th, **** I have book & paid ***,* USD online the following event...
Dear sirs,*I am taking the Full-Day Iconic Sights of LA, Hollywood, Beverly Hills, the...
Dear,*We are new hotel in Serbia, Hotel Hammeum and we eant to make acoun on TripAdviso...
We want to Updated Our Hotel Current Contact Phone number in trip advisor website becau...
I have booked at condo in Florida for Jan **th to feb *st. Booking number BR********. S...
I Booked a tour today *********** confirmation number didn't realise how far from my ho...
**** Home ID ***** I have advertised our Villa in Menorca with holiday lettings for ov...
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TripAdvisor Online Help at tripadvisor.com - Info & Stats

Help desk address
http://www.tripadvisor.com/help
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
9am
Average turnaround time
69
Rank amongst all ways to reach them
2
Other means of communication
phone, web
Communication customer rating
82%
Quality of help rating
70%
Votes for online help
472
When this was last updated
Tue May 26 2020 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number
866-322-5942

TripAdvisor Help Pages: What to Know

This is the TripAdvisor help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for TripAdvisor's best customer help page or faq or forum, this is the best entry point according to 51,090 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (866-322-5942) which we show above. Sometimes when you dig through the various help topics and volumes on tripadvisor.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from TripAdvisor agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting TripAdvisor: General Information

TripAdvisor has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with TripAdvisor using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 866-322-5942 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like TripAdvisor.

Do TripAdvisor and GetHuman work together?

GetHuman has no relationship with TripAdvisor and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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