Trader Joe's Help Pages

Trader Joe's Customer FAQ, Forum, and Online Help Desk

Trader Joe's Help @ traderjoes.com
Customer Help
Average time to fix: (30 hours)
Busiest time: 1pm
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Recent Trader Joe's help topics searched

I am lactose intolerant and can’t have soy, which leaves me with ONE choice in your ice...
I have a really serious soy allergy I'm also sensitive to soy even if manufactured in...
You have let management fire one of the best employees you had in that store! At your...
On February *st I was shopping in your Campbell CA store. After completing my shopping...
I was accosted harassed and discriminated against at your Studio City location. Your ma...
Hello,*I have been a big fan of the quality of food at Trader Joe's my whole life, espe...
Plastics are a huge issue for the planet yet Trader Joe's does nothing. Please make a...
Dear Trader Joe’s Manager,**I am writing to you concerning the presence of Israeli prod...
I went to the store at **rd street and *th avenue in New York City on December...
I work at a TJ *** store. One of my managers always showed personal interest in me. So...
My only issue with Trader Joe's is that the majority of the products aren't GMO. The p...
Hello,**We are writing to you in the hopes that we may be able to partner with your res...
First of all, I have no complaint! *I have an observation on one of your products. *To...
Well. This is the second message I am writing . Wrote an email on the website that stay...
Well. This is the second message I am writing . Wrote one in the contact is on the webs...
CONFIDENTIAL: I’ve been a customer since you first opened TJ’s in Pasadena. That being...
Can you please tell me if it is Trader Joe's policy to allow male employees to initiate...

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Trader Joe's Online Help at traderjoes.com - Info & Stats

Help desk addresshttp://www.traderjoes.com/about/index.asp
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1pm
Average turnaround time30
Rank amongst all ways to reach them2
Other means of communicationphone, web
Communication customer rating85%
Quality of help rating61%
Votes for online help530
When this was last updatedTue Aug 04 2020 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number626-599-3700

Trader Joe's Help Pages: What to Know

This is the Trader Joe's help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Trader Joe's's best customer help page or faq or forum, this is the best entry point according to 12,336 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (626-599-3700) which we show above. Sometimes when you dig through the various help topics and volumes on traderjoes.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Trader Joe's agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Trader Joe's: General Information

Trader Joe's has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Trader Joe's using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 626-599-3700 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Trader Joe's.

Do Trader Joe's and GetHuman work together?

GetHuman has no relationship with Trader Joe's and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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