Trader Joe's Customer FAQ

We understand that product ingredient changes can be concerning. Trader Joe's occasionally updates their products due to various factors, including supplier changes, customer feedback, or demand for specific ingredients. The switch from sprouted soybeans to soybeans might be aimed at improving product availability or maintaining quality. For the most accurate and up-to-date information, we recommend checking the packaging or Trader Joe’s official resources.

If you have a complaint about your experience at a Trader Joe's location, we recommend speaking directly to the store's manager. They are empowered to handle most complaints on the spot. If your complaint is more serious, or if you were unsatisfied with the resolution provided at the store-level, you can reach out to Trader Joe's Customer Relations by calling 626-599-3700. This ensures that your concern will be heard and addressed appropriately. Your feedback is valuable and helps us continue to improve our services.

No, Trader Joe's doesn't offer the option to pre-order flowers or customized orders. Seasonal flowers such as tulips are available in-store on a first-come, first-serve basis. For the best selection, we recommend checking with your local Trader Joe's store frequently as their inventory rotates regularly and varies between locations.