TikTok Help Pages
TikTok Customer FAQ, Forum, and Online Help Desk
TikTok Help @ support.tiktok.comCustomer Help
- It takes an average of 7 hours to fix issues starting at their website.
- This link goes to the Customer Service section of their help site.
- The most trafficked time of day is around 2pm.
- Common topics include Account Access, App Won't Load, Hacked Account, Locked Account, Cancel Account, and more.
Help for your specific problem
Start typing out the reason you want to get in touch with TikTok. In effort to save you time pouring over the various articles on their website, we can supply answers and step-by-step guides in moments. We recommend you start here, and follow instructions specific to your issue.
Recent TikTok help topics searched
When I opened my Tik Tok app, I was logged out of my account. No passwords worked to lo...
This is the prove of ownership to old account *Username -cristinaoui**Login in year...
My account was banned Tinal*v I didn't get a chance to fight the strike can you help re...
my tiktok account got hacked and i am trying to get back into it but the poerson that h...
Pls tictok help me lift my suspension in my account
Pls my account is suspended… when will it be opened?
Pls tictok why is my account be suspended?
I can't log into Tick Tock account and my email I'm not happy with it I think somebody...
** ****** ***** ****** ***** ******** ***** ****
** ****** ***** ****** ***** ******** ***** **** *** ***** ******
My account on tiktok automatically log out:(
hi.. aplikasi tiktok myhusband tidak dapat di bukak..telefon dia rosak, all data telah...
Ik heb oude tiktok account en ik heb geen toegang meer tot mij inloging gegevens en de...
lost my card someone has used it to buy from tik tok called bank told me to contact Tik...
I lost my card and someone has used my account to order from tik tok wanted help I’m ca...
TikTok Online Help at support.tiktok.com - Info & Stats
Help desk addresssupport.tiktok.com
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help2pm
Average turnaround time7
Rank amongst all ways to reach them1
Other means of communicationweb
Communication customer rating72%
Quality of help rating85%
Votes for online help31
When this was last updatedSat Apr 20 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
TikTok Help Pages: What to Know
This is the TikTok help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for TikTok's best customer help page or faq or forum, this is the best entry point according to NaN GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on support.tiktok.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from TikTok agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting TikTok: General Information
TikTok does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from TikTok one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like TikTok.
Do TikTok and GetHuman work together?
GetHuman has no relationship with TikTok and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.