Ticketmaster Help Pages

Ticketmaster Customer FAQ, Forum, and Online Help Desk

Ticketmaster Help @ ticketmasterus.custhelp.com
Customer Help
Average time to fix: (20 hours)
Busiest time: 2:15pm
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Recent Ticketmaster help topics searched

I tried to order tickets online and it didn’t work
I am looking for a coupon code to purchase a socially distanced pod of * tickets to the...
I bought tickets from TK webpage but never received a confirmation or anything like tha...
I would to confirm a ticket order.
Concert was canceled want my money put back on my card
Want refund from Ticketmaster on “postponed” Rolling Stones concert fro May **** concert
I am trying to purchase a ticket to the Eagles concert, Friday Oct. **, **** at The For...
I think I found a company posing as Ticketmasters scamming me.
I really need someone to call me ***-***-****! I think I have been scammed & it's too d...
Concert was cancelled and have NOT received a refund?????
Wanna know more about Covid sitting
Canceled Rolling Stones concert
Hi I called and got my tickets for the ice Flyers refunded back to me I just wanted to...
My ticket master account is under an email that I dont have access to any more. I have...
Tickets for WrestleMania.
I was in the queue to buy the packers tickets for January **th and when it loaded to th...
I was kicked out of que for my packer tickets as soon as I went to purchase.

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Ticketmaster Online Help at ticketmasterus.custhelp.com - Info & Stats

Help desk addresshttp://ticketmasterus.custhelp.com/app/askNoTabs
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help2:15pm
Average turnaround time20
Rank amongst all ways to reach them5
Other means of communicationphone, twitter, email, web
Communication customer rating58%
Quality of help rating66%
Votes for online help3,735
When this was last updatedWed Feb 24 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-745-3000

Ticketmaster Help Pages: What to Know

This is the Ticketmaster help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Ticketmaster's best customer help page or faq or forum, this is the best entry point according to 136,638 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-745-3000) which we show above. Sometimes when you dig through the various help topics and volumes on ticketmasterus.custhelp.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Ticketmaster agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Ticketmaster: General Information

Ticketmaster has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Ticketmaster using 4 different media: phone, twitter, email, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-745-3000 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Ticketmaster.

Do Ticketmaster and GetHuman work together?

GetHuman has no relationship with Ticketmaster and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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