TJ Maxx Help Pages

TJ Maxx Customer FAQ, Forum, and Online Help Desk

TJ Maxx Help @ www1.tjmaxx.com
Customer Help
Average time to fix: (38 hours)
Busiest time: 1:45pm
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.

Recent TJ Maxx help topics searched

I am currently homeless and really need my pay check. I was told by my managers I shoul...
I have shopped your stores for many years & have always enjoyed the bargains When visit...
On Feb., ****, I made purchases, totalling approx. $***. I opened a charge acct. and r...
hello, i was wondering if i could get my late fees taken off. I had paid it a while ago...
My tj maxx card had **.** on it as a gift from my gma and I checked the balance, but th...
confirming my change of address
Hi a friend of mine bought me a fragrance from tj max in lakewood ca and she took off...
I applied for a TJ maxx credit card back in October but never received it. My mom purch...
I am very angry and annoyed with tj maxx. I spent $** dollars on a teeth whitening kit...
Hi! I want to reset mu password but i don’t receive any email when I tried to do it.
I live in the US but am on vacation in another country.*How can I view*order items from...
I have a question about a product I bought.
Hello, I would like to ask is there a jewelry fixer in TJMAXX stores?
I placed an order and i only have part of my order. Three of the items were missing. I...
I live in between Jackson county and Mason county in Wv. I have talked to a lot of peop...
Buenos d*as ! Quiero pagar mi tarjeta de cr*dito t.j.maxx pero no puedo pagar porque me...
I can't make a call

Get help with my issue

TJ Maxx Online Help at www1.tjmaxx.com - Info & Stats

Help desk addresshttp://www1.tjmaxx.com/tjx/faq.aspx
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1:45pm
Average turnaround time38
Rank amongst all ways to reach them2
Other means of communicationphone, web, facebook
Communication customer rating69%
Quality of help rating90%
Votes for online help56
When this was last updatedFri May 20 2022 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-926-6299

TJ Maxx Help Pages: What to Know

This is the TJ Maxx help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for TJ Maxx's best customer help page or faq or forum, this is the best entry point according to 5,136 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-926-6299) which we show above. Sometimes when you dig through the various help topics and volumes on www1.tjmaxx.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from TJ Maxx agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting TJ Maxx: General Information

TJ Maxx has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with TJ Maxx using 3 different media: phone, web, facebook. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-926-6299 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like TJ Maxx.

Do TJ Maxx and GetHuman work together?

GetHuman has no relationship with TJ Maxx and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

TJ Maxx Contact Info

Other Company Help Desks

Paying Too Much for Cable?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!