TJ Maxx Help Pages

TJ Maxx Customer FAQ, Forum, and Online Help Desk

TJ Maxx Help @ www1.tjmaxx.com
Customer Help
Average time to fix: (38 hours)
Busiest time: 9am
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Recent TJ Maxx help topics searched

November **, I bought a rug at the Reno TJ Maxx. It was shedding a lot, and after two w...
I signed up for a TJ Maxx card last month and when I put my info, it only had me put my...
I was in the TJ Maxx at * Fordham Plaza in the Bronx, NY. I was pick pocketed by anoth...
Applied for a T J Maxx credit card in September ****. Received a temporary paper to use...
Hello, I'm a loyal customer of TJ. Maxx and mostly buying at Runway section. Sunday...
Good morning,*The Order I made below ********** apparently has been split in shipping a...
I really enjoy shopping at TJ MAX however I’ve been having a really big issue with the...
** minutes wait time before Jewellery sales person is available because you’ve only th...
I just tried to use the survey and it timed out and I don't think my comment got thru...
Today I went to the Sudbury TJ Maxx store. I have many choices where to shop living i...
Hello,**I stay at Idaho Falls Idaho. This is about extreme inconvenience caused to me b...
I called to cancel my card because i had the card stolen. I moved recently and the addr...
Why is TJ Maxx issuing in store credits for online purchases paid through PayPal...
Hi, my name is Gianluca and I am your client. On November **th I bought two steel pans...
I have STILL NOT received my Timex credit card*Not have I received a statement*I spoke...
I went into TJ Maxx in Muncie yesterday after my college class. I bought a phone case f...
Re: order number **********.*I have been sent the wrong order twice. They keep sending...

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TJ Maxx Online Help at www1.tjmaxx.com - Info & Stats

Help desk addresshttp://www1.tjmaxx.com/tjx/faq.aspx
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9am
Average turnaround time38
Rank amongst all ways to reach them2
Other means of communicationphone, web, facebook
Communication customer rating70%
Quality of help rating91%
Votes for online help54
When this was last updatedWed Jul 29 2020 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-926-6299

TJ Maxx Help Pages: What to Know

This is the TJ Maxx help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for TJ Maxx's best customer help page or faq or forum, this is the best entry point according to 5,136 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-926-6299) which we show above. Sometimes when you dig through the various help topics and volumes on www1.tjmaxx.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from TJ Maxx agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting TJ Maxx: General Information

TJ Maxx has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with TJ Maxx using 3 different media: phone, web, facebook. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-926-6299 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like TJ Maxx.

Do TJ Maxx and GetHuman work together?

GetHuman has no relationship with TJ Maxx and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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