TD Ameritrade Help Pages

TD Ameritrade Customer FAQ, Forum, and Online Help Desk

TD Ameritrade Help @ tdameritrade.com
Customer Help
Average time to fix: (18 hours)
Busiest time: 10:15am
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Recent TD Ameritrade help topics searched

I need to withdraw some funds, can't get to either numbers in less than ** mi.
I am not able to login to my account. It has been several weeks. I still have access to...
I need you to resend my ****r info for account ********** to *****@***.com
Hello. On my TD Ameritrade app my “market movers” section does not load. I have tried l...
I have been unable to log into my IRA account. I still have access to my brokerage acco...
Need to order checks and debit card. I didn't realize u had until today
Need order checks and debit card. I didn't realize u had until today and I want to set...
Need to order checks and debit card. I want to start doing direct deposits
I was locked out of my account until I was able to confirm my identity. I did so, and I...
difficulty buying stock from app
To whom it may concern.*I am writing to follow up on the account number ********* that...
Problem with "call alert-- immediate action required"
Need a **** form sent by mail to do my t axes for ****.*This has to be sent to my addre...
I have $**** in cash in my account but only $** available to trade. How do I access the...
Need a copy of my **** for tax purposes. Acct *** ******. Acct in the name of Wallace R...
I have questions relating my account and certain actions that I may*may not be able to do.
Haven’t traded in a while don’t know acct

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TD Ameritrade Online Help at tdameritrade.com - Info & Stats

Help desk addresshttps://www.tdameritrade.com/contact.html
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:15am
Average turnaround time18
Rank amongst all ways to reach them3
Other means of communicationphone, email, web
Communication customer rating66%
Quality of help rating89%
Votes for online help46
When this was last updatedFri Jun 18 2021 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-669-3900

TD Ameritrade Help Pages: What to Know

This is the TD Ameritrade help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for TD Ameritrade's best customer help page or faq or forum, this is the best entry point according to 10,380 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-669-3900) which we show above. Sometimes when you dig through the various help topics and volumes on tdameritrade.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from TD Ameritrade agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting TD Ameritrade: General Information

TD Ameritrade has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with TD Ameritrade using 3 different media: phone, email, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-669-3900 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like TD Ameritrade.

Do TD Ameritrade and GetHuman work together?

GetHuman has no relationship with TD Ameritrade and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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