Subway Help Pages

Subway Customer FAQ, Forum, and Online Help Desk

Subway Help @
Customer Help
Average time to fix: (58 hours)
Busiest time: 2:30pm
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Recent Subway help topics searched

I have the Subway app on my phone. When I opened it, I got the following message:" Som...
Needing verification of past employment
Needing a verification letter from past employment
Needing verification of employment
I was charged twice on an online. Would like a refund
I was charged twice for a purchase with coupon used for BOGO. would like a refund
I placed an order the other night a little after * my dad was picking it up for me but...
Reward app not working said my account has closed new account
i was in subway to get a breakfast sandwich. before the employee fixed the sandwich he...
I did an online order on the subway app. I was charged but got told the order did not g...
Every time I try to go online at the Woodward Detroit location it will not allow me to...
I recently had * gift cards and put them into my Subway account. But I lost the email a...
I ordered and paid for a mobile order and the store I ordered from has a sign outside s...
I used a coupon code and it never redeemed it ! First and last time I am using this app...
I purchased two footlong sandwiches on the app so I can get the books deal. I was charg...
I had applied for an application on Feb **, ****, and it is now March **, ****. I reall...

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Subway Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help2:30pm
Average turnaround time58
Rank amongst all ways to reach them2
Other means of communicationphone, web
Communication customer rating82%
Quality of help rating81%
Votes for online help66
When this was last updatedWed Jun 09 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-888-4848

Subway Help Pages: What to Know

This is the Subway help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Subway's best customer help page or faq or forum, this is the best entry point according to 5,742 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-888-4848) which we show above. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Subway agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Subway: General Information

Subway has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Subway using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-888-4848 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Subway.

Do Subway and GetHuman work together?

GetHuman has no relationship with Subway and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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