Subway Help Pages

Subway Customer FAQ, Forum, and Online Help Desk

Subway Help @
Customer Help
Average time to fix: (84 hours)
Busiest time: 9am
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.

Recent Subway help topics searched

I ordered online. When I got to the Subway, I was told one of my sandwiches was unavail...
I have gift cards on my account with * payment methods. I can not reload any of the gif...
I ordered one sandwich and paid for it but then i ordered the same sandwich with a free...
I ordered online * foot long BMTS and apparently they never got my order, I never got m...
Some of the subways want take coupons why is that
Delivery from Subway was missing drinks and chips. Driver didn’t care and phone number...
Double ordered by accident, need to be refunded for the second accidental order, order...
Made an order for my family and never got it. However, it was taken out of my account
Placed an online order and it said it would be ready at **:** and was already being mad...
I ordered two subs and * cookies with a promo and tried to order it it said I couldn't...
I ordered twice both times it didn't go through and I was charged for both and don't ge...
My husband and I visited two subways located in Frankfurt Illinois and both locations r...
The store couldn't do my online orders. I want a refund or send my order to another...
No stores accept the promo*I am being cheated
I ordered online and I ordered from the wrong store I called they say there was nothing...
I placed an order the store doesnt see it and the money came off my card already
I placed an order through the website on my phone I was charged but it never went throu...

Get help with my issue

Subway Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9am
Average turnaround time84
Rank amongst all ways to reach them2
Other means of communicationphone, web
Communication customer rating72%
Quality of help rating71%
Votes for online help31
When this was last updatedFri Sep 30 2022 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-888-4848

Subway Help Pages: What to Know

This is the Subway help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Subway's best customer help page or faq or forum, this is the best entry point according to 5,742 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-888-4848) which we show above. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Subway agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Subway: General Information

Subway has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Subway using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-888-4848 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Subway.

Do Subway and GetHuman work together?

GetHuman has no relationship with Subway and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Subway Contact Info

Other Company Help Desks

Moving? Set Up Services in 1 Call

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!