Subway Customer Service

Contact Subway & solve common issues

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Subway. Below you will also find the phone and non-phone-based contact information we've gathered.
As for contacting Subway, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.

Subway: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Subway.
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Click below to show 1 more questions, answers, and complete guides to common Subway customer support problems.

Contacting Subway customer support

Below you can compare and contrast the 2 ways to contact Subway by looking at which ones are the fastest and which ones other customers recommend the most for solving Subway customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Subway across the following channels: Phone, Web.

Phone number / contactWaitVotes
Customer Service
No human148
Online Help at
Customer Service
< 2 hrs86

Recent reasons customers contacted Subway:

I worked at subway on Paul huff parkway in Cleveland tn and they fired me because I got...
I ordered at the wrong store that store will not pick up the phone how can I get my refund
Order online and they don't want give me My order complet
My Subway rewards points voided. I would like to know why. I would also like them to be...
Why do you guys think I’m going to pay with my card online to receive my refund back to...
I orders food the other day but they closed early so I wD not able to get my food I hav...
Im not getting reward after finishing each mission, After playing and finishing each m...
I have a credit card assigned to my subway online account. However I have a gift card h...
Una empleada del turno de la tarde de la tienda subway **** me DISCRIMINO por hablar es...
Why doesn't the location in Herington Kansas fix their telephone so over the phones can...
I ordered * footlongs subs through the subway app. When I got to subway, they said my o...
Order was placed, money got charged then the system crashed and I did not receive my order.
I want a refund for what I paid
Ordered food through the app for ** dollars and change, app said food was ready, guy at...
I’m trying to order online with the email I just received the buy * get one free. Order...

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Does GetHuman work with Subway?

GetHuman does not work with Subway's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Subway at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Subway's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Subway at a Glance

Subway has 1 phone numberBEST
Subway has no chat option
Subway has no customer email
Subway has 1 help forum
Subway has no twitter handle
Subway has no facebook page
Contact information overview

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