How Do I Submit Feedback About My Experience to Subway?

Subway makes it easy for customers to reach out and express their opinions and views. Customers can express themselves via snail mail, online tweets, online surveys, and by calling Subway's customer service phone number. Subway provides a variety of different options for customers to reach out and express themselves by using the most convenient methods available to them.

Jeff Whelpley is the editor / author responsible for this content.
Nov 19, 2019

Subway provides customers with a wide variety of different ways to convey their opinion about their Subway experiences. Customers don't have to go out of their way to find an avenue to talk about the Subway experience. Customers can tweet, call, write, and fill out comment cards at a Subway location.

Keep Your Receipt!

One of the easiest ways to voice your opinion about Subway is through the TellSubway Survey that you can take by simply saving your receipt. The TellSubway Survey is an online survey that must be taken within five days of visiting the restaurant. However, you will need your receipt and the receipt number as verification that you actually dined at the restaurant. This simple survey will ask a few questions about your experience and allow you to respond honestly.

Tweet About It

If you're not inclined to take a survey, you can always tweet your opinions online. This is another easy option. Simply go online and tweet your thoughts and opinions. More than likely, your thoughts and opinions will be recognized, negative or positive.

Use Snail Mail

If you're not into digital expression, you can always put pen to paper and write a letter to Subway. This company provides an address for customers to express their thoughts and opinions in this way as well. Customers can reach out by sending correspondence regarding their opinions about their Subway experience to 325 Subway Avenue, Milford, CT 06461.

Call Customer Service

Subway has a customer care line. Customers can speak with customer service representatives regarding any comments or concerns. customers can call 1 (800) 888-4848 and voice any comments and concerns they may have about Subway. Customer care can help existing future or past customers solve any problem tor concerns they may be having.

Comment Cards

Customers can also share their feelings by filling out a comment card when they visit the restaurant. Customers can express any praise or concerns they may have about any aspect of Subway.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Submit Feedback About My Experience to Subway?

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