Stripe Help Pages

Stripe Customer FAQ, Forum, and Online Help Desk

Stripe Help @ support.stripe.com
Customer Help
Average time to fix: (51 hours)
Busiest time: 10:15am
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Recent Stripe help topics searched

Stripe load was recently originated on my company. Please advise how to proceed. Thank you.
I created a fundraiser, when I get to the part wher I entered My address it syas that M...
I have an international client who booked with me yesterday but the payment hasn't show...
I have an international client who booked with me using my scheduling app yesterday and...
i got an error with international payment india stripe account for indian based card. h...
Buongiorno ho acquistato un paio di scarpe Geox ma non ho ricevuto la merce come posso...
I want my recurring transaction payments to be stop.I can’t get through to the website...
stripe inc says i worked for them tax year ****. they filed something with irs. Now irs...
I received an email saying that our Stripe account is at risk of receiving an elevated...
respond to your email
Someone created an account with out email
Your account isn’t eligible*Unfortunately, your business isn’t eligible to use Stripe b...
I had a payout ready for Friday of $****, and the money isn’t even there anymore. I cha...
I've been looking to get back into my stripe account but ive been having problems getti...
We have received two payments from Stipe in our company's bank account. We have no clue...
I believe my phone number is associated with a Stripe account and I am not clear as to...
I am having an issue with the setting up of the configuration for my payment method for...

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Stripe Online Help at support.stripe.com - Info & Stats

Help desk addresshttp://support.stripe.com/contact
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:15am
Average turnaround time51
Rank amongst all ways to reach them2
Other means of communicationchat, web
Communication customer rating69%
Quality of help rating60%
Votes for online help388
When this was last updatedFri Jun 24 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

Stripe Help Pages: What to Know

This is the Stripe help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Stripe's best customer help page or faq or forum, this is the best entry point according to 15,732 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on support.stripe.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Stripe agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Stripe: General Information

Stripe does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with Stripe using 2 different media: chat, web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Stripe.

Do Stripe and GetHuman work together?

GetHuman has no relationship with Stripe and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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