Sky Help Pages

Sky Customer FAQ, Forum, and Online Help Desk

Sky Help @ sky.com
Customer Help
Average time to fix: (68 hours)
Busiest time: 10:15am
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.

Recent Sky help topics searched

My sky modem upgrade has not ben delivered as promised
My new sky modem was supposed to be delivered last week but still hasn't turned up
Can Sky turn on my Amazon Prime app on my Q box
Hi, I cancelled my contract with sky as advised by an agent as I was going away for a w...
There's no dial tone on my landline after migrating to Sky. I've tried two new phones a...
My broadband wasn't available yet
No cable connection for three days despite payment of bill first week of january. Defa...
I ordered a broadband on Wednesday and I got appointments for ******* but I rejected an...
The price agreed on is different from the one on the document sent
I received a call this morning from *********** saying they were from Sky. With a forei...
My contract with sky is coming to an end .I have been sent * new options, potion * ref...
I keep getting calls clamming to be from sky telling that there is illeagal*Use on my a...
I have an outstanding sky bill of over £*** pounds. My sky services have been restricte...
I'm just enquiring I have the original sky box and package but want to see if there's a...
To help with their investigation, Police Scotland would like an incoming call log to my...
To help in their investigation Police Scotland would like an incoming call log to my ph...
Hola quiero cancelar mi cuenta

Get help with my issue

Sky Online Help at sky.com - Info & Stats

Help desk addresshttp://www.sky.com/helpcentre/
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:15am
Average turnaround time68
Rank amongst all ways to reach them11
Other means of communicationphone, email, web
Communication customer rating75%
Quality of help rating88%
Votes for online help40
When this was last updatedSat Feb 27 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number+44-08449959595

Sky Help Pages: What to Know

This is the Sky help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Sky's best customer help page or faq or forum, this is the best entry point according to 8,886 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (+44-08449959595) which we show above. Sometimes when you dig through the various help topics and volumes on sky.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Sky agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Sky: General Information

Sky has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Sky using 3 different media: phone, email, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number +44-08449959595 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Sky.

Do Sky and GetHuman work together?

GetHuman has no relationship with Sky and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Sky Contact Info

Other Company Help Desks

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!